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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive the same product that I see in the picture?

    The images on our website are standard reference photos of new machines, meant to help you recognize the product model. Since we deal in refurbished medical equipment, the actual product may have variations in appearance. Once you express interest, we will provide real images and a detailed description of the specific unit, including any defects or wear. We believe in complete transparency and ensure you receive accurate information before making a purchase.

    Where can I view my sales receipt?

    Don't worry! Your sales receipt will be sent to you via email or WhatsApp after your purchase is completed. If you haven’t received it or have any issues, we’re here to help! Just reach out to our support team, and we’ll make sure you get it right away.

    Where can I ship my order?

    Once you submit a request, our team will contact you and provide details about the nearest center for shipping. If needed, we will also guide you through the entire shipping and selling process to ensure a smooth experience. Feel free to reach out if you need any assistance!

    Do you offer international shipping outside the USA and India?

    Yes! We operate globally and have successfully delivered to various locations around the world. No matter where you are, we’ll do our best to ensure a smooth and hassle-free purchasing experience. Feel free to contact us for shipping details to your country!